Complaints Book

Full official complaints form structure, with correlative number, acknowledgement, and 15 business day response note.

The reference number is generated when you submit the form.

This form records the claim or complaint, generates an automatic reference number, and keeps an internal acknowledgement trail.

The official physical complaints book must be available at the venue. A response is due within 15 business days under the applicable rules.

Acknowledgement

After submission, the generated reference is shown on screen and an acknowledgement email is sent when SMTP is configured.

Legal details

BITUTE AQP SOCIEDAD ANONIMA CERRADA / 20615323790

Av. Fernandini 135, Sachaca, Arequipa, Perú