Privacy Policy
This policy explains how Humo collects and uses personal data submitted through its forms and digital channels.
Controller identity
[PENDIENTE], tax ID [PENDIENTE], with registered address at Av. Fernandini 135, Sachaca, Arequipa, Perú, is responsible for the personal data processed through this website.
Data we collect
We may collect name, email, phone number, reservation date and time, complaints-book details, and any additional information a user voluntarily provides.
Purposes
We use this data to log reservation requests, answer enquiries, manage claims and complaints, send acknowledgements, and comply with legal and operational obligations connected to the service.
Retention and rights
Data is retained only for as long as needed to handle the request, maintain internal traceability, and satisfy applicable legal obligations.
To exercise access, rectification, cancellation, or objection rights, contact reservas@humo.pe.